FACTS AND QUESTIONS
Most commonly asked questions.
Q: My website is done, now what?
A: I will provide you with video tutorials on how to make changes and updates to your new site. If you do not wish to make minimal updates yourself, Solas will make these changes for you for a fee of $40 per month which will include 2 minor verbiage changes (150 words or less) and 2 minor design changes (example may include new product announcement image).
Q: What are your hours of operation?
A: All correspondence will be handled during regular business hours: Monday - Friday 8:00 am to 5:00 pm CST.
Q: How can I contact you?
A: E-mail is the preferred method; however, I can also be reached by phone as well as through any of the Solas social media platforms. Please visit my Contact Page for more details.
Q: How often will I be billed?
A: If services are needed on a monthly basis, clients will be invoiced once a month at which time payment is due immediately. If being billed on a project basis only, payment is due immediately after the invoice has been sent out and the project is complete. Larger tasks will require a deposit to be paid prior to the start of the project.
Q: How do you track hours worked?
A: All hourly projects are tracked via Toggl and invoiced are invoiced to the minute.
Q: What forms of payment are accepted?
A: Paypal only is accepted.